Alfresco Support is here to help resolve any issue or answer any question you have about the Alfresco Enterprise product.
All of our supported customers enjoy the following benefits:
- Alfresco certified binaries that have run through the full QA suite
- Access to the Support portal
- Knowledge base search capability
- Full Alfresco product documentation
- Initial contact within your contract's response times
- Ability to download all released Major, Minor and Service Pack versions
- Automated license generation
- Customer notifications for all releases, security alerts and important updates
- Feedback loop through regular surveys
Alfresco constantly strives to develop and improve Customer Service solutions to help you get the most from Alfresco.